Revolutionizing Smartphone Care! AIS, Samsung, and bolttech Launch Southeast Asia's First AIS Care+ with Samsung Care Services
AIS, Thailand’s leading 5G intelligent network provider, has partnered with Samsung, the global leader in smartphone technology, and bolttech, a world-leading insurtech company, to launch the groundbreaking “AIS Care+ with Samsung Care Services”—a comprehensive smartphone and tablet protection plan available for the first time in Southeast Asia. The service offers all-in-one coverage including free screen replacement once per year, unlimited repairs with no claim value limits, up to two device switches per year, and one full device replacement annually. Customers who purchase Samsung devices through AIS can access exclusive benefits and nationwide support at Samsung Authorized Service Centers. The service is available for subscription at AIS Shops, Telewiz, AIS Buddy locations, and participating retailers across Thailand. The service will be available from July 22 onwards.
Mr. Prapat Siangjan Chief Retail Management Officer AIS stated “Beyond delivering an exceptional digital experience through our high-quality network, AIS places great importance on providing comprehensive end-to-end after-sales services. Today, we are proud to elevate our customer care to a new level by partnering with leading companies to launch the AIS Care+ with Samsung Care Services for customers who purchase Samsung smartphones through AIS.
This service offers comprehensive benefits from both AIS Care+ and Samsung Care+, covering every aspect of device usage. It is designed to enhance customer confidence, providing greater peace of mind, convenience, and value in all respects. This initiative reflects AIS’s commitment to delivering a truly differentiated and advanced digital experience that perfectly meets the lifestyle needs of today’s digital consumers.”
Mr. Sitthichoke Nopchinabutr President of Mobile Experience Division THAI SAMSUNG ELECTRONICS Co., Ltd. stated “As a global leader in the smartphone industry, Samsung is driven by an unwavering commitment to innovation — delivering not only advanced technology but also trusted after-sales service. At the heart of everything we do is our dedication to putting customers first. Our latest collaboration with AIS represents a pivotal step in elevating the standard of device care in Thailand. Through this best-in-class offering, we aim to empower Thai consumers with greater confidence, while delivering the exceptional ownership experience, they deserve.
Mr. Aesop Ahn General Manager of bolttech Thailand stated “Our device protection service, in collaboration with AIS and Samsung, leading brands in Thailand, marks another significant step in our partner-led market strategy. We will continue working with AIS and Samsung to deliver greater value to their growing customer base.”
AIS Care+ with Samsung Care Services is the most comprehensive after-sales care service for smartphones and tablets in the Galaxy series, designed to provide true peace of mind." For more details, visit https://www.ais.th/consumers/promotions/service/ais-care-samsung-care and the LINE application @AISCarePlus.
